1/27/2024 0 Comments Clean originClean Origin will pay for the costs of shipping and handling of all jewelry covered under the Clean Origin Lifetime Manufacturing Warranty. Replacement and repair times are dependent upon the severity of the damage and availability of a replacement. The loss of a gemstone caused by damage from everyday wear or from other damage. ![]() Prongs catching, wearing out, or bending over time due to everyday wear or normal damage, allowing a gemstone to fall out.Precious metals, and especially prongs, wear down over time and may require restoration work as part of normal wear.The discoloration of precious metals caused by chemicals, make-up, immersion in pools and hot tubs, or bathing.Some examples of common jewelry issues that would not be considered manufacturing defects include: Coverage also excludes damage or loss caused by a failure to obtain the repairs required to preserve the integrity of the jewelry. Our manufacturing warranty excludes coverage for wear and tear, loss of gemstones, product loss, or theft. This is especially true for rings, since hands are actively used and rings are subject to daily stress. If we determine that damage is not caused by a manufacturing defect and should charges apply, we will notify you prior to performing any work on your item.Īll fine jewelry can be affected by normal wear, activities, or trauma. If we determine your merchandise is damaged due to a manufacturing defect, we will repair, replace, or substitute it without additional cost to you. ![]() If you believe your item has a manufacturing defect, you may return it to us for inspection. Clean Origin Lifetime Manufacturing WarrantyĬlean Origin™ is dedicated to not only providing its customers with brilliant lab grown diamonds but also peace of mind in knowing that Clean Origin stands behind the quality and craftsmanship of our jewelry with a lifetime guarantee that it will be free from manufacturing defects at the time of delivery.Īll of our jewelry is manufactured using the very best materials and is thoroughly inspected prior to shipment.
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